Legal

Privacy Policy

Last updated: September 6, 2026

Fix Phone 24/7 ("we", "us", "our") provides doorstep iPhone, Android, laptop, and computer repair services across Queens, Jamaica, Astoria, and Long Island, NYC. This Privacy Policy explains what information we collect through our website (fixphone247.com), how we use it, and the choices you have.

1. Information We Collect

When you submit a booking request through our website, we collect the information you provide directly, which may include:

Your name
Phone number
Device brand and model
Service requested
Your address or repair location
A description of the problem you're experiencing (optional)

We do not require you to create an account, and we do not collect payment information through this website.

2. How We Use Your Information

We use the information you provide solely to:

Contact you to confirm your repair booking and arrange a doorstep visit
Provide an accurate quote for your repair
Send you service-related updates via call, text, or WhatsApp

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How Booking Requests Are Processed

Our booking form is processed through Formspree, a third-party form-handling service, which securely delivers your submission to our email inbox. Formspree's own privacy practices govern how data passes through their systems; you can review their policy at formspree.io.

4. Cookies & Local Storage

Our website uses your browser's local storage only to remember your light/dark mode display preference. This is not used for tracking or advertising, and no data is shared with third parties through this feature.

5. Third-Party Links

Our website links to third-party platforms, including WhatsApp, Google Reviews, and TikTok. If you interact with these platforms, their own privacy policies apply — we don't control how they handle your data.

6. Data Retention

We retain booking information only as long as needed to complete your repair and for reasonable record-keeping (such as warranty claims). If you'd like your information deleted sooner, contact us using the details below.

7. Your Rights

You can ask us at any time to access, correct, or delete the personal information you've shared with us by emailing or calling us using the contact details below.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, reach us at: