Legal
Last updated: October 21, 2026
Fix Phone 24/7 ("we", "us", "our") provides doorstep iPhone, Android, laptop, and computer repair services across Queens, Jamaica, Astoria, and Long Island, NYC. This Privacy Policy explains what information we collect through our website (fixphone247.com), how we use it, and the choices you have.
When you submit a booking request through our website, we collect the information you provide directly, which may include:
We do not require you to create an account, and we do not collect payment information through this website.
We use the information you provide solely to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Our booking form is processed through Formspree, a third-party form-handling service, which securely delivers your submission to our email inbox. Formspree's own privacy practices govern how data passes through their systems; you can review their policy at formspree.io.
The same booking details are also sent as a notification message to our technician through the WhatsApp Business Platform (operated by Meta), so we can reach you quickly. Meta's own privacy practices apply to messages that pass through WhatsApp.
Our website uses your browser's local storage to remember your light/dark mode display preference. This is not used for tracking or advertising.
We also use Google Analytics 4 to understand how our website is used, so we can improve it. Google Analytics uses cookies (small files stored in your browser, such as _ga) and similar technologies to collect general usage information, including the pages you view, the type of device and browser you use, your approximate location (city level), how you reached our site, and whether you tap our Call, WhatsApp, e-mail or Book Now buttons or submit the booking form. Google Analytics 4 does not log or store individual IP addresses.
We do not send your name, phone number, address, or any other booking details to Google Analytics, and we have turned off Google's advertising features (such as Google signals and ad personalization) for this site.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by blocking cookies in your browser settings. To learn how Google handles data from sites that use its services, see policies.google.com.
Our website links to third-party platforms, including WhatsApp, Google Reviews, and TikTok. Our site also loads an embedded TikTok video, which may set its own cookies. If you interact with these platforms, their own privacy policies apply — we don't control how they handle your data.
We retain booking information only as long as needed to complete your repair and for reasonable record-keeping (such as warranty claims). If you'd like your information deleted sooner, contact us using the details below.
You can ask us at any time to access, correct, or delete the personal information you've shared with us by emailing or calling us using the contact details below.
Our services are intended for adults. We do not knowingly collect information from children under 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
If you have any questions about this Privacy Policy, reach us at: